Contact Us
Have questions about DipMaster AI? We're here to help. Get in touch with our team and we'll respond as quickly as possible.
Send us a Message
Fill out the form below and we'll get back to you within 24 hours.
Email Support
For general inquiries and support:
support@dipmasterai.com
We typically respond within 2-4 hours
Business Hours
* Emergency support available 24/7 for critical issues
Community
Join our community for discussions and updates:
Frequently Asked Questions
How do I get started with trading?
Simply sign up for an account, connect your exchange API, browse our available strategies, and subscribe to the ones that match your trading goals and risk tolerance.
Is my exchange API secure?
Yes, all API keys are encrypted using industry-standard AES encryption and stored securely. We never store keys in plain text and recommend using trading-only permissions.
What exchanges do you support?
We currently support Binance, with plans to add Coinbase Pro, Kraken, and other major exchanges in the coming months. Check our strategies page for the latest updates.
How are trading fees calculated?
We use a credit-based system where credits are only deducted from profitable trades. This aligns our success with yours - we only profit when you do.
Still Have Questions?
Our team is always ready to help. Don't hesitate to reach out!